March 1, 2010
CenturiSoft Celebrates 10 Year Anniversary
CenturiSoft is celebrating 10 years serving the telecommunications industry. John Pope founded CenturiSoft in 2000 with the vision to
"Revolutionize the Way We Communicate." He departed from past standards, building a new messaging product, the Centuri Messenger,
from the ground up using ISDN-PRI (digital) trunking instead of analog trunking. In 2003, the Centuri Messenger extended its ISDN-PRI
capabilities to include VoIP and prepare for the future with HD audio and video capabilities. With two patents pending, its "Call Logic Engine"
and scripting has allowed CenturiSoft to accomplish hundreds of installations, in various industries, interfacing to several different switches
and vendors seamlessly and without sacrificing features. CenturiSoft has installations worldwide, including the United States, Canada,
China, and United Kingdom, located in answering services, call centers, and medical, government, and utility organizations.
CenturiSoft takes this time to thank their customers, resellers, and technology partners for making this a reality; they are appreciative to all
that have supported and fostered their growth over last 10 years. Their mission is "To become the number one systems platform provider for the
Unified-Communications market," stated John Pope, president, "and that is becoming more a reality today."
CenturiSoft currently has two divisions: its applications division (CenturiSoft) and its service provider/hosting division
(ReparoVox Communications, acquired in 2006).
January 25, 2010
Telescan Joins with CenturiSoft to Introduce 2-Way Voice Messaging
Telescan has introduced the integration of automatic message delivery notification between Centuri Messenger and Telescan's Spectrum.
This jointly developed software integration allows the Centuri to notify Spectrum of the down file/delivery of a message with a date
and time stamp. This new feature eliminates the need for operators to periodically check accounts for message delivery, saving
operator time and improving accuracy.
Marcy Hewlett, President of A Better Connection, was the test site for the new Telescan/CenturiSoft integration. She said; "The marriage
of Telescan's Spectrum with CenturiSoft's Centuri Messenger has been a blessing for us. The automatic filing of messages that have
been taken by our operators and delivered to our clients via voice dispatching has given both our clients and our dispatchers peace of mind.
This program is a win/win for A Better Connection and our clients."
"We are excited to have Telescan further leverage the capabilities of the Centuri Messenger" stated John Pope, President of CenturiSoft.
"Now our clients who own both CenturiSoft and Spectrum benefit from this partnership with increased accuracy and saving time every day."
For more information contact Telescan at 1-800-770-7662, or Patty at patty@telescan.net, or check our website: www.telescan.net.
January 8, 2010
Skype For SIP Opens New Opportunities
Skype for SIP is now supported on the CenturiSoft.
Centuri Messenger now supports the Skype For SIP capability when running with the enhanced VoIP integration. The Centuri Messenger now has the ability to answer
and call thru the Skype Network, this enhancement adds many value add capabilties to the Centuri such as 'Click-to-talk' and global FREE skype-to-skype calls anywhere
in the world.
Please contact CenturiSoft for more information on this new feature.
April 17, 2009
CenturiSoft announces the release of version 4.5 of CenturiMessenger
CenturiSoft announces today the newest version of CenturiMessenger, features include full scheduling and routing of calls by subscriber and
by timezone.
With the availability of controlling subscribers by their appropriate timezones offers unmatched capabilties for customers that use CenturiMessenger
in VoIP environments. Timezones are fully handled by the CenturiMessenger and allows scheduling, voice messaging/fax and call routing to be handled
completely by timezone and by an account by account basis.
Various additional features and improved scalibility to 400 ports has also been added to the update, our larger customers have needed larger system scalibility and
we have been able to deliver on that need, remarked John Pope - President of CenturiSoft.
February 12, 2009
CenturiSoft Completes 2008 With Record Growth
CenturiSoft continues to gain market acceptance in five of the six vertical markets, product maturity of the flagship product Centuri Messenger continues.
CenturiSoft announces today another successful year of growth in five of the six vertical markets CenturiSoft sells to. Overall year-to-year growth still exceeds 40% from prior
years growth.
With the potential slow down in 2009 we are addressing our cost structure and will be announcing new system pricing in March to remain further competitive in several of the
vertical markets that are price sensitive for system sales. Our company continues to grow in all key areas of sales, support, and engineering remarks John Pope - President of CenturiSoft.
April 1, 2008
CenturiSoft announces the release of version 4.3 of CenturiMessenger
CenturiSoft announced today the availability of the latest software update which provides ACD/UCD capabilities to all new
sales and existing customers that have a current system support agreement... "This release has been in the development and
testing for 10 months and has been well received by many of our customers already" remarked John Pope, President of CenturiSoft..
Also announced is the introduction of the Analog Centuri Voice Logger and CenturiMessenger in an optional analog port configuration...
CenturiSoft for years has been switch friendly with several leading digital switches in the industry, now we can integrate with analog
switches the same capabilities... The introduction of the analog CenturiMessenger, allows CenturiSoft to work virtually with any switch
in existence or in a cost effective stand-alone connection to the Analog Switches and Telco using inexpensive loop-start lines...
May 14, 2007
CenturiSoft Releases ACD Call Queuing And Routing Module
With over 2 years in design and development with several of our customers, the roll-out of the ACD Call Queuing And Routing
Module is available today to new and existing CenturiSoft customers. Implemented as stand-alone or in a complementary
switch configuration, allows CenturiSoft to add additional functionality to the existing call control built in today.
"Customers have been asking for this feature to be integrated seamlessly into the Centuri Messenger, by having full ACD
Call Queuing and Routing functionality we are able to deliver on that request" remarked Mark Schaeffer, Vice President
of Development at CenturiSoft.
Features that rival many switches on the market today, CenturiSoft is able to provide stand-alone customers full voice
communications functionality without resorting to stand-alone ACD's or switches to perform the same tasks. Some of the
features include scheduling of call routing and queuing based on time of day, queue overflow, queue timeouts and
termination options for callers and works with all the features the Centuri Messenger has today. When operated with an
existing switch the Centuri Messenger leverages the capabilities of the switch and provides new methods and opportunities
for live voice messaging applications.
March 19, 2007
CenturiSoft Celebrates 7th Year In Business With Milestones
CenturiSoft announced today our 7th year in business with several milestones accomplished. CenturiSoft in January 2007
installed their 100th system, finalized our acquisition with ReparoVox Communications, installed several new Centuri
Digital Voice Loggers, and currently are in final negotiations with one of the incumbent carrier customers for voice
messaging. We also are announcing our first user's group meeting to be held at the ATSI Conference Expo in June 2007,
we look forward to seeing everyone there in June!
CenturiSoft is also announcing the availability to scale the Centuri Messenger to 368 ports running with VoIP technologies.
"Our close partnership with Intel and Microsoft allow us(CenturiSoft) to further leverage our technologies seamlessly to a
broader market, remarked John Pope, President of CenturiSoft.
We would also like to thank all of our customers, resellers and partners for making this a reality, we have renewed our
commitment to the industry on continuous product development and innovation, and are appreciative to all that has supported
and fostered our growth. "Our mission is to become the number one open systems platform provider for the Unified Communications
market segment" is becoming more and more a reality.
November 14, 2006
CenturiSoft Completes Acquisition Of ReparoVOX Communications
CenturiSoft has just completed the acquisition of ReparoVOX Communications today to complement our
market presence within the Tier 1 carrier service provider environment. ReparoVOX Communications
was chosen because it is one of the best known ASPs (Application Service Providers) in the telecommunications
industry with enormous traction throughout the world. The acquisition was of particular interest to
CenturiSoft due to the penetration that ReparoVOX has amassed in VoIP Applications and Services. The company
will focus on Service Provider and Enterprise market segments with a very strong lineup of products based on the trademarked 'CleverContact' portfolio of services, now unified under the CenturiSoft name.
"We want to continue to service our combined customer base as well as acquire new customers, meeting traditional market needs and
those of the emerging wireless and VoIP markets. CenturiSoft planned development including video, multimedia gateways, and signaling servers which will
enable us to make waves in the industry", said John Pope, CenturiSoft President and Chief Technology Officer "Our mission
is to become the number one open systems platform provider for the Unified Communications market segment".
CenturiSoft and ReparoVOX will work together during a transition period to ensure a smooth integration of the
businesses. Product support is essentially 'business as usual' for all customers as this is crucial, particularly
for our Tier 1 Carrier Service Providers. Aligning our company with the vast resources of the CenturiSoft's development team
is good for our customers and is what was needed to take ReparoVOX to the next phase of growth, commented
Barry Porter, ReparoVOX President. Mr. Porter will continue with CenturiSoft in an advisory position to insure
fully integrated operations.
October 25, 2006
CenturiSoft Partners With The Intel Premier Channel Partner Program
CenturiSoft maintains well-established relationships with third-party vendors, so you can buy Intel-based business solutions that
are tailored to your needs. Choosing the industry leader also means you can choose from thousands of off-the-shelf
business software products to create business systems specifically tailored to your business needs like the Centuri Messenger.
With Intel technology as the foundation, you can grow your business at the speed and on the budget that makes sense for you.
As part of a global network of solution and service providers, CenturiSoft can help you identify the right solutions for your
business. You want the best for your business, so choose success. Choose CenturiSoft.
September 1, 2006
CenturiSoft announces availability of the first true Digital Voice Logger
CenturiSoft announces today, the availability of their add-on solution 'Digital Voice Logger' or DVL. While many companies
do voice logging of calls, CenturiSoft is the first company to record analog, digital and VoIP calls simultaneously. Most
logger companies can log calls to agents using antiquated analog lines and obsolete voice cards, CenturiSoft
developed the interfaces using ISDN and VoIP and record using the digital TDM or RTP audio paths directly. This eliminates
noise and audio errors that are prone to traditional loggers.
Since the DVL records digitally, remote operators and stations via VoIP can be recorded. Tradional analog recorders cannot
provide these capabilities due to the nature of VoIP not be analog but digital in nature.
Along with the technology of the DVL, access to the audio
is available in CD/DVD, e-mail attachments and a secured web-portal access. Due to our partnership with Microsoft, we are
using the new Professional Encoding Technologies(PET) that gives us 390 hours of storage on inexpensive CD-R disk.
Messages are compressed with virtually no loss in audio quality to 38kBytes per minute. For more information,
please contact CenturiSoft on the availability on Mitel, eON and several VoIP switches, more switches to be announced
in the future.
April 5, 2006
CommPartners chooses CenturiSoft as their Technology Partner
CommPartners, recognized as the leader in B2B VoIP services announced today the continued partnership and
expansion of their ehanced services offering using CenturiSoft as their core technology. We are very pleased
that CommPartners has continued their support and expansion of their enhanced services using CenturiSoft
products and services, commented John Pope, president of CenturiSoft. For more information please visit
http://www.commpartners.us.
December 5, 2005
CenturiSoft Announces Partnership With Mitel Corporation
Today, CenturiSoft completed a letter of understanding with Mitel today and will work with Mitel on their VoIP
offerings in the areas of enhanced services. CenturiSoft recognized for their leading role in the enhanced services
is futher leveraging our 'friendly' integration capabilities with Mitel's SX series switches. For more information please
contact Mitel at http://www.mitel.com.
June 2, 2005
CenturiSoft Announces New 'Centuri Media Switch'
Introducing our new Centuri Media Switch or CMS, allows customers to fill the gap with Unified Communications,
VoIP and Telset Support Into One Integrated System, some of the additional enhancements include live On Hold source
capability for call centers, upto 32 Station Set Capabilities and seamless VoIP H323/SIP/PSTN connectivity in one
system. Included with the CMS is its robust call routing/call processing architecture that offer customers a very
unique and powerful value proposition. Additionally, there is simply no competitive offering quite like it in
the marketplace. Please contact CenturiSoft for more information.
April 19, 2005
Professional Teledata Partners with CenturiSoft
Professional Teledata, the manufacturer of the PInnacle TAS and call center system, will offer CenturiSoft's
voicemail and unified message system to their new and existing users effective immediately.
The two systems will be fully integrated for live and standalone voicemail messaging, announcement, and
message relay functions. Already installed in five bureaus, it is planned that the two products undergo
progressively tighter integrations including bi-directional text/voice message tracking and notification.
PInnacle is renowned in the telemessaging industry for its unmatched flexibility and ease-of-use, and
CenturiSoft has earned a reputation as the industry's up-and-coming, most sophisticated and feature-rich voicemail
system.
According to Professional Teledata's president, Allen Kalik, "Our customers have been asking for the CenturiSoft as the
number one voicemail solution in our industry. It has always been our philosophy to integrate the best products available
into our system whenever possible and this was a logical move for us." John Pope, president of CenturiSoft agrees,
"I have the highest regard for the PInnacle product and their technical staff. I see a strong synergy between our
companies and our products."
Professional Teledata ( www.proteledata.com) provides systems and software products for the telemessaging and call center
industries. Contact Karen Black (800)344-9944 x112 for more information.
January 28, 2005
CenturiSoft Releases Version 3.5 Of Centuri Messenger
CenturiSoft announces availability of the 'Switch Enhancements Release' explains John Pope, President of CenturiSoft, "CenturiSoft's softswitch technologies has given CenturiSoft
the competitive edge on working very closely with several different switches, ACD's and PBX's. Improvements in attendant productivity of 6 seconds average per call
adds up to further value to our customers who use CenturiSoft as their Intelligent Softswitch for delivery of calls to their attendants today."
For more information on these new features and others, please contact CenturiSoft for more information.
December 6, 2004
San Luis Obispo County, State Of California Embraces CenturiSoft Unified Communications
Today in San Luis Obispo, CA support technicians from Phone & Wireless
completed final implementation of a brand new CenturiSoft Unified
Communications platform at San Luis Obispo, CA. The County of San Luis
Obispo was looking for a solution that would provide the highest levels of
service to the public and provide a cost effective long-term platform for
their voice messaging needs. The County began the extensive bidding process
in January of 2004 and awarded the contract to Phone & Wireless. Features
available in the CenturiSoft made it a logical choice in the County decision
process. Nepal Plummer of Phone and Wireless commented, "The County was in
need of a much more advanced system with more capacity and reliability than
their old voice messaging system. They chose CenturiSoft and Phone and
Wireless for an outstanding product and superior customer support." John
Pope, President of CenturiSoft commented "CenturiSoft continues to see
Government, Healthcare, ISP's and Call Centers, market acceptance broaden in
2004 and 2005. We are delighted to have San Luis Obispo County as a customer
of CenturiSoft and our thanks to Phone & Wireless for a job well done."
June 16, 2004
gee-fon Deploys CenturiSoft Unified Messaging Solution
CenturiSoft's unified messaging enables the Internet-based gee-fon to use the messaging functions with any other telephone, including standard phones, cell phones
and other Voice over Internet Protocol (VoIP) phones. "We chose CenturiSoft because of its seamless fit with our network and our services," said Rene Tuerlings, president
of Phoenix Telnet. "It brings the features and capabilities that our customers need and want. During our testing, I've been impressed with the quality and reliability
of Centuri Messenger. With all these capabilities, gee-fon is unmatched in features." Phoenix Telnet launched its gee-fon service earlier this year and was named "Best of Show"
at the Internet Telephony Conference and Expo in Miami. gee-fon® is a registered trademark of Phoenix Telnet, LLC. gee-fon provides residential and SOHO (Small Office, Home Office)
Voice over Internet Protocol (VoIP) equipment and services in the United States and Canada, with points of presence in 82 service areas, offering telephone numbers in 492 local exchanges.
The company's primary business office is located in Cleveland, Ohio. More information about gee-fon and its products are available at http://www.geefon.com.
October 24, 2003
CenturiSoft Releases The Next Revolution In Communications
Available today and installed at sites already is the 'Next Revelotution In Communications' explains John Pope, President of
CenturiSoft, "CenturiSoft's softswitch technologies leverages the capabilities of the Centuri Messenger by providing switch capabilities
without the expense of the switch. Essential functions that were only available in ACD and UCD systems are now available and running in
the Centuri Messenger without any additional expense or maintenance associated with providing these features. Now, CenturiSoft customers can
provide functions that rival traditional switches without the expense." For more information on these new features and others, please contact us for more information.
July 2, 2003
CenturiSoft Messenger Wins 2003 Innovation Award Today, CenturiSoft won the
Connections Magazine 2003 Innovation Award.
This award is given to only the top companies who continue to "push the envelope" in telecommunications.
June 19, 2003
Viper/Coliance to build IP/PSTN Network
Viper Networks, Inc. (OTC:VPER) announced today that it’s 40% owned subsidiary,
Coliance Communications, Inc., has signed a formal Letter of Intent to build an
IP/PSTN network with CenturiSoft Inc. (www.centurisoft.com). CenturiSoft specializes
in unified communications with integrated e-mail, fax and voice. Centurisoft
provides all the features of stand alone systems at a fraction of the cost.
Coliance will co-locate the network in Broadwings Network Operations Center (NOC) in
Austin, Texas. Coliance is currently marketing the latest release of its "USB Phone"
product, a handset device designed to plug into the USB port of a personal computer and
deliver traditional telephone clarity and quality while utilizing the cost savings
associated with placing calls via the internet.
June 9, 2003
HIPPA Compliance Issues Solved For Telemessaging Services
CenturiSoft engineers today addressed some HIPAA compliance issues that had plagued many telemessaging services.
CenturiSoft was able to custom design a solution that could insure that the majority of the fax or message
transmittal from a telemessaging service to a
medical office would be in compliance with the new HIPAA standards.
March 13, 2003
PinCity.com Launches Unified IP Communications Services
Phone and Wireless technicians finished installing an impressive VoIP-only communications
platform at the Los Angeles branch of PinCity.com. This new platform marks a turning point
in communications technology. PinCity will be using the CenturiSoft communications platform
to offer: on-demand and scheduled conferencing, low cost long distance calling, enhanced voice
mail, unified messaging and so much more. All of these services will be ran through the
CenturiSoft platform with no PSTN connection to the outside world. The communications will be
ran through PinCity's extensive VoIP network. This makes it possible for PinCity's customers to
dial into the messenger through any IP connection, check messages (or faxes), place calls or hold
conferences.
December 17, 2002
VoIP Module Testing Complete
Today, technicians from CenturiSoft finished in-house testing of the new VoIP
(Voice Over Internet Protocol) module of the Unified Communications system (powered by CenturiSoft).
This exciting new feature enables users to access their communications services (voice mail,
conferencing, etc...) through any Internet connection without the cost of a phone call. Users can
hold live voice conferences or place phone calls out of the system with no telephone charges. For
example, a user may place a free IP call to the system from Australia and make a free call to their
home or office through the system. This new feature is now available for all users on the CenturiSoft Unified
Communications platform.
June 24, 2002
Call America (CLEC) Chooses Message eXpress
A leading CLEC in California, Call America Communications, has announced partnership with
Phone & Wireless to roll out Message eXpress Unified Communication services to their customers.
As an added bonus to CLEC's, Phone & Wireless Message eXpress gives them the ability to
self-provision unified messaging boxes. They can provision almost every aspect of their
customers box including the customized .html pages for each client. These new services are powered
by the exciting CenturiSoft Unified Communications platform.
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