April 1, 2008
CenturiSoft announces the release of version 4.3 of CenturiMessenger
CenturiSoft announced today the availability of the latest software update which provides ACD/UCD capabilities to all new
sales and existing customers that have a current system support agreement... "This release has been in the development and
testing for 10 months and has been well received by many of our customers already" remarked John Pope, President of CenturiSoft..
Also announced is the introduction of the Analog Centuri Voice Logger and CenturiMessenger in an optional analog port configuration...
CenturiSoft for years has been switch friendly with several leading digital switches in the industry, now we can integrate with analog
switches the same capabilities... The introduction of the analog CenturiMessenger, allows CenturiSoft to work virtually with any switch
in existence or in a cost effective stand-alone connection to the Analog Switches and Telco using inexpensive loop-start lines...
May 14, 2007
CenturiSoft Releases ACD Call Queuing And Routing Module
With over 2 years in design and development with several of our customers, the roll-out of the ACD Call Queuing And Routing
Module is available today to new and existing CenturiSoft customers. Implemented as stand-alone or in a complementary
switch configuration, allows CenturiSoft to add additional functionality to the existing call control built in today.
"Customers have been asking for this feature to be integrated seamlessly into the Centuri Messenger, by having full ACD
Call Queuing and Routing functionality we are able to deliver on that request" remarked Mark Schaeffer, Vice President
of Development at CenturiSoft.
Features that rival many switches on the market today, CenturiSoft is able to provide stand-alone customers full voice
communications functionality without resorting to stand-alone ACD's or switches to perform the same tasks. Some of the
features include scheduling of call routing and queuing based on time of day, queue overflow, queue timeouts and
termination options for callers and works with all the features the Centuri Messenger has today. When operated with an
existing switch the Centuri Messenger leverages the capabilities of the switch and provides new methods and opportunities
for live voice messaging applications.
March 19, 2007
CenturiSoft Celebrates 6th Year In Business With Milestones
CenturiSoft announced today our 6th year in business with several milestones accomplished. CenturiSoft in January 2007
installed their 100th system, finalized our acquisition with ReparoVox Communications, installed several new Centuri
Digital Voice Loggers, and currently are in final negotiations with one of the incumbent carrier customers for voice
messaging. We also are announcing our first user's group meeting to be held at the ATSI Conference Expo in June 2007,
we look forward to seeing everyone there in June!
CenturiSoft is also announcing the availability to scale the Centuri Messenger to 368 ports running with VoIP technologies.
"Our close partnership with Intel and Microsoft allow us(CenturiSoft) to further leverage our technologies seamlessly to a
broader market, remarked John Pope, President of CenturiSoft.
We would also like to thank all of our customers, resellers and partners for making this a reality, we have renewed our
commitment to the industry on continuous product development and innovation, and are appreciative to all that has supported
and fostered our growth. "Our mission is to become the number one open systems platform provider for the Unified Communications
market segment" is becoming more and more a reality.
November 14, 2006
CenturiSoft Completes Acquisition Of ReparoVOX Communications
CenturiSoft has just completed the acquisition of ReparoVOX Communications today to complement our
market presence within the Tier 1 carrier service provider environment. ReparoVOX Communications
was chosen because it is one of the best known ASPs (Application Service Providers) in the telecommunications
industry with enormous traction throughout the world. The acquisition was of particular interest to
CenturiSoft due to the penetration that ReparoVOX has amassed in VoIP Applications and Services. The company
will focus on Service Provider and Enterprise market segments with a very strong lineup of products based on the trademarked 'CleverContact' portfolio of services, now unified under the CenturiSoft name.
"We want to continue to service our combined customer base as well as acquire new customers, meeting traditional market needs and
those of the emerging wireless and VoIP markets. CenturiSoft planned development including video, multimedia gateways, and signaling servers which will
enable us to make waves in the industry", said John Pope, CenturiSoft President and Chief Technology Officer "Our mission
is to become the number one open systems platform provider for the Unified Communications market segment".
CenturiSoft and ReparoVOX will work together during a transition period to ensure a smooth integration of the
businesses. Product support is essentially 'business as usual' for all customers as this is crucial, particularly
for our Tier 1 Carrier Service Providers. Aligning our company with the vast resources of the CenturiSoft's development team
is good for our customers and is what was needed to take ReparoVOX to the next phase of growth, commented
Barry Porter, ReparoVOX President. Mr. Porter will continue with CenturiSoft in an advisory position to insure
fully integrated operations.
October 25, 2006
CenturiSoft Partners With The Intel Premier Channel Partner Program
CenturiSoft maintains well-established relationships with third-party vendors, so you can buy Intel-based business solutions that
are tailored to your needs. Choosing the industry leader also means you can choose from thousands of off-the-shelf
business software products to create business systems specifically tailored to your business needs like the Centuri Messenger.
With Intel technology as the foundation, you can grow your business at the speed and on the budget that makes sense for you.
As part of a global network of solution and service providers, CenturiSoft can help you identify the right solutions for your
business. You want the best for your business, so choose success. Choose CenturiSoft.
September 1, 2006
CenturiSoft announces availability of the first true Digital Voice Logger
CenturiSoft announces today, the availability of their add-on solution 'Digital Voice Logger' or DVL. While many companies
do voice logging of calls, CenturiSoft is the first company to record analog, digital and VoIP calls simultaneously. Most
logger companies can log calls to agents using antiquated analog lines and obsolete voice cards, CenturiSoft
developed the interfaces using ISDN and VoIP and record using the digital TDM or RTP audio paths directly. This eliminates
noise and audio errors that are prone to traditional loggers.
Since the DVL records digitally, remote operators and stations via VoIP can be recorded. Tradional analog recorders cannot
provide these capabilities due to the nature of VoIP not be analog but digital in nature.
Along with the technology of the DVL, access to the audio
is available in CD/DVD, e-mail attachments and a secured web-portal access. Due to our partnership with Microsoft, we are
using the new Professional Encoding Technologies(PET) that gives us 390 hours of storage on inexpensive CD-R disk.
Messages are compressed with virtually no loss in audio quality to 38kBytes per minute. For more information,
please contact CenturiSoft on the availability on Mitel, eON and several VoIP switches, more switches to be announced
in the future.
April 5, 2006
CommPartners chooses CenturiSoft as their Technology Partner
CommPartners, recognized as the leader in B2B VoIP services announced today the continued partnership and
expansion of their ehanced services offering using CenturiSoft as their core technology. We are very pleased
that CommPartners has continued their support and expansion of their enhanced services using CenturiSoft
products and services, commented John Pope, president of CenturiSoft. For more information please visit
http://www.commpartners.us.
December 5, 2005
CenturiSoft Announces Partnership With Mitel Corporation
Today, CenturiSoft completed a letter of understanding with Mitel today and will work with Mitel on their VoIP
offerings in the areas of enhanced services. CenturiSoft recognized for their leading role in the enhanced services
is futher leveraging our 'friendly' integration capabilities with Mitel's SX series switches. For more information please
contact Mitel at http://www.mitel.com.
June 2, 2005
CenturiSoft Announces New 'Centuri Media Switch'
Introducing our new Centuri Media Switch or CMS, allows customers to fill the gap with Unified Communications,
VoIP and Telset Support Into One Integrated System, some of the additional enhancements include live On Hold source
capability for call centers, upto 32 Station Set Capabilities and seamless VoIP H323/SIP/PSTN connectivity in one
system. Included with the CMS is its robust call routing/call processing architecture that offer customers a very
unique and powerful value proposition. Additionally, there is simply no competitive offering quite like it in
the marketplace. Please contact CenturiSoft for more information.
April 19, 2005
Professional Teledata Partners with CenturiSoft
Professional Teledata, the manufacturer of the PInnacle TAS and call center system, will offer CenturiSoft's
voicemail and unified message system to their new and existing users effective immediately.
The two systems will be fully integrated for live and standalone voicemail messaging, announcement, and
message relay functions. Already installed in five bureaus, it is planned that the two products undergo
progressively tighter integrations including bi-directional text/voice message tracking and notification.
PInnacle is renowned in the telemessaging industry for its unmatched flexibility and ease-of-use, and
CenturiSoft has earned a reputation as the industry's up-and-coming, most sophisticated and feature-rich voicemail
system.
According to Professional Teledata's president, Allen Kalik, "Our customers have been asking for the CenturiSoft as the
number one voicemail solution in our industry. It has always been our philosophy to integrate the best products available
into our system whenever possible and this was a logical move for us." John Pope, president of CenturiSoft agrees,
"I have the highest regard for the PInnacle product and their technical staff. I see a strong synergy between our
companies and our products."
Professional Teledata ( www.proteledata.com) provides systems and software products for the telemessaging and call center
industries. Contact Karen Black (800)344-9944 x112 for more information.
March 20, 2005
Bennett Answering Service completes final implementation of CenturiSoft
Installation and implementation has now been completed with the Centuri Messenger and is now on-line live
with Bennett Answering Service. Rob Bennett General Manager of Bennett Answering Service remarks: "We are
very pleased with the recent installation of CenturiSoft Unified Communications platform. With this system
there's no need for clients to purchase any expensive equipment or manage complicated software... It's completely
turnkey. In order to give our subscribers the same features using our current system we would have had to purchase
and install several expensive applications. CenturiSoft combines these applications into one easy to use system,
users love the ability to have one number where they can receive voicemails and faxes to e-mail, as well as receive
live calls. The voice quality is also noticeably better than our current systems, and it has proved to be a great upgrade
for our company." For more information on Bennett Answering Service, please visit http://www.bennettanswering.com.
January 28, 2005
CenturiSoft Releases Version 3.5 Of Centuri Messenger
CenturiSoft announces availability of the 'Switch Enhancements Release' explains John Pope, President of CenturiSoft, "CenturiSoft's softswitch technologies has given CenturiSoft
the competitive edge on working very closely with several different switches, ACD's and PBX's. Improvements in attendant productivity of 6 seconds average per call
adds up to further value to our customers who use CenturiSoft as their Intelligent Softswitch for delivery of calls to their attendants today."
For more information on these new features and others, please contact CenturiSoft for more information.
December 6, 2004
San Luis Obispo County, State Of California Embraces CenturiSoft Unified Communications
Today in San Luis Obispo, CA support technicians from Phone & Wireless
completed final implementation of a brand new CenturiSoft Unified
Communications platform at San Luis Obispo, CA. The County of San Luis
Obispo was looking for a solution that would provide the highest levels of
service to the public and provide a cost effective long-term platform for
their voice messaging needs. The County began the extensive bidding process
in January of 2004 and awarded the contract to Phone & Wireless. Features
available in the CenturiSoft made it a logical choice in the County decision
process. Nepal Plummer of Phone and Wireless commented, "The County was in
need of a much more advanced system with more capacity and reliability than
their old voice messaging system. They chose CenturiSoft and Phone and
Wireless for an outstanding product and superior customer support." John
Pope, President of CenturiSoft commented "CenturiSoft continues to see
Government, Healthcare, ISP's and Call Centers, market acceptance broaden in
2004 and 2005. We are delighted to have San Luis Obispo County as a customer
of CenturiSoft and our thanks to Phone & Wireless for a job well done."
September 23, 2004
Answer 1, Phoenix AZ announces installation of CenturiSoft Unified Communication system.
The Centuri Messenger is installed in a truly integrated fashion that allows the full functionality and enhanced call processing of the CenturiSoft platform direct to the
PSTN as well as being fully integrated to the existing TAS digital switch via standard ISDN PRI. One side of this integration will allow existing customers and operators to
continue to do business as they do today, the other will allow all of the enhanced services the CenturiSoft can offer, since the system can act as a switch or bridge thus
allowing calls from either side full functionality. According to Mary Jones, President of Answer 1, "There were several factors in our decision to go with CenturiSoft,
the enhanced features and functionality like conferencing, call control and client web access are fabulous. The Emergency Fail Safe Roll Over feature for key accounts
was something I really wanted. This system will provide Answer 1's clients with a multitude of new offerings and Answer 1 with new revenue streams." For more information
on Answer 1, please visit http://www.answer1.com.
August 25, 2004
Answer Phoenix, Scottsdale AZ launches next generation of Unified Communication offerings utilizing the CenturiSoft Messenger.
Today staff from CenturiSoft completed the installation and implementation of Answer Phoenix’s next generation Unified Communications platform. This is the 5th system
to be installed onto the Answer Phoenix network of systems. According to John Byrom, President of Answer Phoenix “Our company had been looking for an improved operating
platform for the past 3 years and we could not be happier with the choice that we made. After coming highly recommended from another user that shares our older operating
system… we are delighted with the CenturiSoft.. Installation was a breeze, the training was outstanding, customer service is world class and we are just blown away by
the new possibilities that the CenturiSoft brings to our business. There are very few products that I would whole heartedly endorse … but this is one of them.”
For more information on Answer Phoenix please visit http://www.answerphoenix.com.
August 4, 2004
Ansavoice, Monterey CA announces completion of CenturiSoft Unified Communications solution deployment.
Today at one of Ansavoice's primary collocation facilities, the deployment of the CenturiSoft Messenger was completed. The platform will offer new and innovative services
to the Ansavoice expanding customer base. According to Eugene Constant, Owner of Ansavoice "With the features the system offers like Web access for clients, the
Call Control piece and VoIP, we can keep our business on the leading edge of service offerings. Having been one of the first service bureaus to offer Wildfire in 1995,
the CenturiSoft platform only continues to show our commitment to leading edge technology". For more information please visit
http://www.ansavoice.com.
June 16, 2004
gee-fon Deploys CenturiSoft Unified Messaging Solution
CenturiSoft's unified messaging enables the Internet-based gee-fon to use the messaging functions with any other telephone, including standard phones, cell phones
and other Voice over Internet Protocol (VoIP) phones. "We chose CenturiSoft because of its seamless fit with our network and our services," said Rene Tuerlings, president
of Phoenix Telnet. "It brings the features and capabilities that our customers need and want. During our testing, I've been impressed with the quality and reliability
of Centuri Messenger. With all these capabilities, gee-fon is unmatched in features." Phoenix Telnet launched its gee-fon service earlier this year and was named "Best of Show"
at the Internet Telephony Conference and Expo in Miami. gee-fon® is a registered trademark of Phoenix Telnet, LLC. gee-fon provides residential and SOHO (Small Office, Home Office)
Voice over Internet Protocol (VoIP) equipment and services in the United States and Canada, with points of presence in 82 service areas, offering telephone numbers in 492 local exchanges.
The company's primary business office is located in Cleveland, Ohio. More information about gee-fon and its products are available at http://www.geefon.com.
April 10, 2004
Ability TAS, Bakersfield CA begins port through CenturiSoft UC Platform
Today Ability has taken the first step in consolidating switch deployment. The Merced CA office now has remote operators off the TAS switch in Bakersfield.
The traffic, both operators and general inbound, run through the CenturiSoft platform. According to RJ Chaffee, President of Ability “The CenturiSoft platform
has allowed us to completely eliminate the need for a switch in Merced … The only thing that will be left in the equipment room is a router” The clients and
operators in Merced now have the full power of the Bakersfield switch and CenturiSoft at there fingertips.
For more information on Ability TAS please see http://www.abilitymessaging.com.
March 31, 2004
Business and Professional Exchange of Beverly MA. Today completed integration of the CenturiSoft UC Platform into their eOn Pinnacle TAS systems.
This was the first direct digital integration of an outside vendor to the eOn Millennium / Pinnacle platform. The Centuri Messenger utilizes the native
CSTA messaging to eOn which dramatically increased call processing over anything to date. According to Ray Shaw, General Manager of Business and Professional
Exchange "The clear choice was CenturiSoft".
For more information on Business and Professional Exchange please visit http://www.bpeinc.com.
February 27, 2004
Com-Link, an Oblander Company of Peoria IL has launched its new UNiCALL unified messaging service offering utilizing the CenturiSoft UC Platform.
According to Trues Wheeler, VP of Sales for Com-Link "The Centuri Messenger was the one system that gave us what our clients wanted….a true unification
of their messaging". Mr. Wheeler further stated "the Tap Record feature and call control in general really excites them".
The CenturiSoft system complements the existing TAS and has offered new and innovative services to the existing customer base.
For more information on Com-Link and UNiCALL please visit http://www.unicallweb.com.
October 24, 2003
CenturiSoft Releases The Next Revolution In Communications
Available today and installed at sites already is the 'Next Revelotution In Communications' explains John Pope, President of
CenturiSoft, "CenturiSoft's softswitch technologies leverages the capabilities of the Centuri Messenger by providing switch capabilities
without the expense of the switch. Essential functions that were only available in ACD and UCD systems are now available and running in
the Centuri Messenger without any additional expense or maintenance associated with providing these features. Now, CenturiSoft customers can
provide functions that rival traditional switches without the expense." For more information on these new features and others, please contact us for more information.
October 15, 2003
ASI, Answering Service Inc of Southfield MI launches “True Unified Communications”.
ASI a leader in telecommunications services for over 75 years has launched new service offerings based on the Centuri Messenger installed this month. According to
John Robinson, V.P., “the Centuri Messenger will allow ASI to offer a true unified communications service to their clients”. The new Unified Communications
platform now gives ASI’s customers the resources to unify their communications and reduce costs while at the same time gaining access to a wealth of
communication features. The new system is integrated to ASI’s existing TAS business and switch in such a way it allows all the benefits of the Centuri Messenger
to be available to all customers. For more information on ASI please see http://www.callasi.com .
October 1, 2003
CenturiSoft Selected Into The Who's Who Of Corporate America Publication For 2004
National Register's Who's Who in Executives and Professionals is a highly successful business-to-business publication. Each
year they highlight thousands of new members acknowledging them for their individual achievements.
The directory features a very extensive variety of businesses, companies and professionals,
describing their particular business specialties and accomplishments.
For more information please see http://www.nationalwhoswho.com/default.cfm
July 2, 2003
CenturiSoft Messenger Wins 2003 Innovation Award Today, CenturiSoft won the
Connections Magazine 2003 Innovation Award.
This award is given to only the top companies who continue to "push the envelope" in telecommunications.
June 19, 2003
Viper/Coliance to build IP/PSTN Network
Viper Networks, Inc. (OTC:VPER) announced today that it’s 40% owned subsidiary,
Coliance Communications, Inc., has signed a formal Letter of Intent to build an
IP/PSTN network with CenturiSoft Inc. (www.centurisoft.com). CenturiSoft specializes
in unified communications with integrated e-mail, fax and voice. Centurisoft
provides all the features of stand alone systems at a fraction of the cost.
Coliance will co-locate the network in Broadwings Network Operations Center (NOC) in
Austin, Texas. Coliance is currently marketing the latest release of its "USB Phone"
product, a handset device designed to plug into the USB port of a personal computer and
deliver traditional telephone clarity and quality while utilizing the cost savings
associated with placing calls via the internet.
June 9, 2003
HIPPA Compliance Issues Solved For Telemessaging Services
CenturiSoft engineers today addressed some HIPAA compliance issues that had plagued many telemessaging services.
CenturiSoft was able to custom design a solution that could insure that the majority of the fax or message
transmittal from a telemessaging service to a
medical office would be in compliance with the new HIPAA standards.
May 15, 2003
Answer-All Secretarial Service, Inc. Launches Unified Platform
Today in Westminster, Colorado (Denver), Phone and Wireless technicians finished
installing a new CenturiSoft Unified Communications Platform for Answer-All Secretarial
Service, Inc. Answer-All was searching for a communications platform that would compliment
their already superior operator services. After searching, they were amazed at the level
of service the CenturiSoft platform will give them. This new service will launch their
business to new levels and continue to provide their customers "top-notch" service offerings.
March 13, 2003
PinCity.com Launches Unified IP Communications Services
Phone and Wireless technicians finished installing an impressive VoIP-only communications
platform at the Los Angeles branch of PinCity.com. This new platform marks a turning point
in communications technology. PinCity will be using the CenturiSoft communications platform
to offer: on-demand and scheduled conferencing, low cost long distance calling, enhanced voice
mail, unified messaging and so much more. All of these services will be ran through the
CenturiSoft platform with no PSTN connection to the outside world. The communications will be
ran through PinCity's extensive VoIP network. This makes it possible for PinCity's customers to
dial into the messenger through any IP connection, check messages (or faxes), place calls or hold
conferences.
February 12, 2003
Ability Messaging Embraces Unified Communication
Today in Bakersfield Calfornia technicians from Phone & Wireless finished installation of a
brand new CenturiSoft Unified Communications platform at Ability Messaging. Ability Messaging,
a division of Chaffee enterprises, has been a long standing beacon in the telemessaging industry
offering live operator and voice mail services with an uncompromising level of customer service.
They had been looking for a unified communications platform that could give their business an
edge in their industry and looked to Phone & Wireless for the solution. The new Unified
Communications platform now gives Ability's customers the resources to unify their communications
and reduce costs while at the same time gaining access to a wealth of communication features.
Phone & Wireless technicians were able to seamlessly integrate the new platform into Ability's
existing Telephone Answering Equipment, giving them the ability to transfer callers into the new
system without going "off-hook." Ability will be rolling out this new service to their existing
customers beginning late
December 17, 2002
VoIP Module Testing Complete
Today, technicians from CenturiSoft finished in-house testing of the new VoIP
(Voice Over Internet Protocol) module of the Unified Communications system (powered by CenturiSoft).
This exciting new feature enables users to access their communications services (voice mail,
conferencing, etc...) through any Internet connection without the cost of a phone call. Users can
hold live voice conferences or place phone calls out of the system with no telephone charges. For
example, a user may place a free IP call to the system from Australia and make a free call to their
home or office through the system. This new feature is now available for all users on the CenturiSoft Unified
Communications platform.
October, 2002
Unified Communications To The Rescue
Phone and Wireless Message eXpress (Powered By CenturiSoft Unified Communications) came to the rescue for one
of its customers this month (USA Virtual Tours). The customer was looking for a Virtual
ACD feature but could not find any service providers that offered this service at an
affordable rate. Phone and Wireless service technicians met with the client and discussed
their individual need for this service. Within 1 week the customer had the features they
were needing and more. This new feature has now enable the employees of USA Virtual Tours
to receive important calls or faxes from anywhere in the world. Phone and Wireless is the
first local provider to offer this Virtual ACD Powered By The Centuri Messenger and looks forward to continued success
with this new feature.
June 24, 2002
Call America (CLEC) Chooses Message eXpress
A leading CLEC in California, Call America Communications, has announced partnership with
Phone & Wireless to roll out Message eXpress Unified Communication services to their customers.
As an added bonus to CLEC's, Phone & Wireless Message eXpress gives them the ability to
self-provision unified messaging boxes. They can provision almost every aspect of their
customers box including the customized .html pages for each client. These new services are powered
by the exciting CenturiSoft Unified Communications platform.
March 22, 2002
Phone & Wireless Becomes Reseller Of CenturiSoft Unified Communications
After years of searching, Phone & Wireless selected CenturiSoft's Unified Communications platform as its new
voice mail platform. In addition to selling Unified Communication services, Phone & Wireless
will also act as a distributor for the entire platform. CenturiSoft's Unified Communications
platform offers far more features than any other voice mail platform on the market. What drew
Phone & Wireless to the product was the ability to have messages delivered via e-mail, faxes
delivered via e-mail, call conferencing, call screening, advanced auto-attendant, IP Telephony
features, web interface and out-dialing features.
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